Last updated: December 1, 2024

Next-Gen Electric Bikes (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit nextgenelectricbikes.com (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Voluntarily

We may collect information that you voluntarily provide, such as:

  • Name
  • Email address
  • Any details you include in contact forms or email messages

Automatically Collected Information

When you visit the Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the Site
  • Referring/exit pages

This information is typically collected via cookies, pixels, and similar tracking technologies.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Help the Site function properly
  • Understand how visitors use the Site
  • Improve content, layout, and user experience
  • Track affiliate referrals and advertising performance

You can usually set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the Site may not function properly if you disable cookies.

How We Use Your Information

We may use the information we collect to:

  • Operate and maintain the Site
  • Respond to your questions, comments, and requests
  • Analyze how visitors use the Site to improve content and usability
  • Monitor and prevent technical issues and abuse
  • Manage affiliate links, track referrals, and measure campaign performance
  • Send you emails or newsletters if you have opted in (you can unsubscribe at any time)

We do not sell your personal information.

Affiliate Links and Third-Party Partners

Next-Gen Electric Bikes participates in affiliate marketing programs. This means:

  • Some links on the Site are “affiliate links.” If you click a link and make a purchase, we may earn a commission at no extra cost to you.
  • Our affiliate partners and advertising partners may use cookies and tracking technologies to recognize referrals and attribute sales.

Third-party sites and services have their own privacy policies. We encourage you to review those policies when you visit their websites or make a purchase.

Analytics

We may use third-party analytics services (such as Google Analytics or similar tools) to understand how visitors use the Site.

These services may collect information such as:

  • Pages visited
  • Time spent on pages
  • General location (city/country)
  • Device and browser information

Analytics providers use this data to help us understand traffic patterns and improve the Site.

Email and Communications

If you contact us or subscribe to any email list:

  • We may use your email address to reply to your inquiry or send periodic updates.
  • You can opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.

We do not send spam and we do not share your email address with third parties for their own marketing purposes.

Data Retention

We keep personal information only as long as necessary to:

  • Provide the services and features of the Site
  • Comply with legal and accounting obligations
  • Resolve disputes and enforce our agreements

When information is no longer needed, we will delete or anonymize it where appropriate.

Your Rights and Choices

Depending on your location, you may have rights such as:

  • Access to the personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information (subject to legal obligations)
  • Objection to or restriction of certain processing
  • Withdrawal of consent, where our processing is based on consent

To exercise these rights, please contact us at team@nextgenelectricbikes.com. We may need to verify your identity before processing your request.

Children’s Privacy

The Site is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Third-Party Websites

The Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies.

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes are posted indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: team@nextgenelectricbikes.com

We’ll do our best to respond in a timely manner.