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Hiboy EX9 Urban Commuter Electric Bike Review (2025): Dual-Torque City Commuter with 62-Mile Max Range

The Hiboy EX9 Urban Commuter Electric Bike is a 26″ step-through commuter ebike built for riders who want a natural-feeling ride, solid speed, and real-world comfort for city streets. It pairs a dual-sided bottom bracket torque sensor with a 750W rear hub motor (1000W peak), 48V 11.6Ah battery, and dual hydraulic disc brakes to create a UL-conscious Class 3 commuter that can reach up to 28 mph and claim up to 62 miles of range under ideal conditions.

With 26″ x 2.5″ tires, an 80mm hydraulic suspension fork, and a 60° adjustable handlebar, the EX9 focuses hard on comfort and fit, especially for riders who are commuting daily or racking up longer weekend rides.

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👉 See the official Hiboy EX9 Urban Commuter Electric Bike here.

TL;DR – Hiboy EX9 at a Glance

CategoryDetails
Bike Type26″ step-through urban commuter ebike, Class 3
MotorRear hub motor, 750W rated / 1000W peak, up to 20% climbing ability
SensorsDual-sided bottom bracket torque sensor (captures power from both pedals)
Battery48V 11.6Ah (≈557Wh) removable waterproof battery, UL-focused system context
Top SpeedUp to 28 mph (Class 3 spec)
Claimed RangeUp to 31 miles pure electric and 62 miles with pedal assist (143 lb rider, ideal conditions)
Realistic RangeAbout 25–45 miles PAS and 20–35 miles throttle-heavy, depending on rider weight, terrain, and speed
Tires26″ x 2.5″ pneumatic tires, 2.5″ width for urban comfort
SuspensionHydraulic front fork, ~80mm travel
BrakesFront/rear dual hydraulic disc brakes with power cut-off
Bike WeightListed as 59.5 lb product weight and 64.5 lb net weight (expect around 60–65 lb in real life)
Payload330 lb (150 kg) maximum load
Fit RangeRecommended for riders 4’9″–6’5″
Best ForUrban riders wanting a natural-feeling torque-sensor commuter with Class 3 speed and comfortable 26″ wheels

👉 Check Hiboy EX9 colors, warranty details, and current availability here.

Key Specs: Hiboy EX9 Technical Overview

Pulled directly from Hiboy’s EX9 spec table and geometry section.

Spec CategoryEX9 Details
ModelHiboy EX9 Urban Commuter Electric Bike
Riding ModesBike / Power Assisted / Pure Electric / Walk Mode
Battery48V 11.6Ah removable waterproof battery, bike IPX4 / battery IPX5
Battery Energy557Wh
Claimed Range31 miles pure electric (143 lb rider), 62 miles pedal assist (143 lb rider)
Motor Rated Power750W rear hub motor
Motor Peak Power1000W
Climbing AbilityUp to 20% grade
E-Bike ClassClass 3
Max SpeedUp to 28 mph
Bike Weight59.5 lb / 27 kg product weight; geometry table lists 64.5 lb net weight
Max Load330 lb / 150 kg
Recommended Height4’9″–6’5″
Tires26″ x 2.5″ pneumatic tires
ForkHydraulic front shocks, approx 80mm travel
BrakesFront/rear dual hydraulic disc brakes, power-off safety
IP RatingBike IPX4, battery IPX5
Charge Time7–8 hours
Frame Material6061 aluminum, step-through layout
DisplayLED display with ride data, plus USB charging port
ExtrasFull fenders, rear rack, adjustable handlebar (60° range), integrated lights

👉 You can verify the official spec sheet on Hiboy’s EX9 product page here.

Design & Frame: Step-Through Urban Commuter

The EX9 is built around a step-through 6061 aluminum frame designed to be easy to mount, ride, and live with in a city environment.

Design highlights:

  • Low step-through frame makes getting on and off easier in everyday clothes and for riders with limited hip or knee mobility.
  • 26″ wheel platform gives a stable, familiar ride feel that many riders know from traditional city or hybrid bikes.
  • 2.5″ wide tires add comfort and grip without turning the bike into a bulky fat-tire machine.
  • Included full fenders and a rear rack make it practical for commuting, grocery runs, and light cargo.

Hiboy leans into the “New Standard for Urban Riding” positioning on the product page, and the frame design matches that marketing: sleek, relatively minimal, and clearly biased toward pavement and mixed-use paths rather than off-road.

Motor & Speed: 750W Rated, 1000W Peak with Dual Torque Sensor

The heart of the EX9 is a rear hub motor that Hiboy lists as 750W rated power with 1000W peak, backed by a dual-sided bottom bracket torque sensor.

What that means in practice:

  • Class 3 performance with a claimed top speed up to 28 mph in pedal assist.
  • Strong acceleration for an urban commuter, especially when you combine pedal effort + motor support out of stops and up short hills.
  • Up to 20% hill-climb rating, which is more than enough for typical city overpasses and moderate grades.

There is a small regional spec difference worth noting:

  • The US EX9 spec table calls the motor 750W rated / 1000W peak.
  • The Canadian EX9 page sometimes lists 500W rated / 1000W peak, 65 Nm torque, likely to align with local regulations.

For US riders shopping from Hiboy’s main site, you can treat this as a 750W-class commuter with 1000W peak bursts, tuned for strong but controlled city performance.

Dual-Sided Torque Sensor: More Natural Pedal Assist

One of the EX9’s biggest selling points is Hiboy’s first dual-sided bottom bracket torque sensor.

Instead of a basic cadence sensor that just detects crank rotation, the EX9’s system:

  • Measures how hard you’re pushing on both pedals, not just whether they’re turning.
  • Delivers instant, proportional support, so power ramps up with your effort instead of snapping on at full blast.
  • Feels much closer to riding a strong tailwind than a moped—especially for riders coming from analog bikes.

For everyday riding, this translates to:

  • Smoother starts in traffic and at lights
  • Easier modulation of power on crowded paths
  • A more connected, athletic feel than cadence-only hub-motor bikes in this price/power category

If you’ve ridden only basic cadence-sensor ebikes, the EX9’s dual-sided torque setup is a meaningful step up in refinement.

Battery, Range & Charging: 48V 11.6Ah (≈557Wh)

The EX9 uses a 48V 11.6Ah removable battery (about 557Wh), listed as a waterproof, removable pack with IPX5 rating.

Hiboy’s own range claims (for a 143 lb rider):

  • Up to 31 miles (50 km) in pure electric mode
  • Up to 62 miles (100 km) with pedal assist

Realistically, for most adult riders you should expect something more like:

  • 25–45 miles on pedal assist
  • Higher end if you’re lighter, ride in lower PAS levels, and cruise around 15–18 mph on flatter terrain.
  • Lower end if you’re heavier, climb more, or ride closer to 22–25 mph frequently.
  • 20–35 miles with more throttle-heavy riding, frequent stops, and higher average speeds.

Charging takes around 7–8 hours from low to full with the included charger.

For a 557Wh pack, that’s a standard overnight charge—perfect for commuters who plug in at home between workdays.

👉 See the EX9’s range and charging details on the official product page.

Ride Comfort & Handling: 26″ x 2.5″ Tires + Hydraulic Fork

Comfort is a major theme on the EX9:

  • 26″ x 2.5″ pneumatic tires provide more air volume and grip than skinny commuter tires, smoothing out cracks, joints, and light gravel.
  • An 80mm hydraulic front fork (listed as “Hydraulic Fork Suspensions”) helps soak up potholes and urban imperfections.
  • Hiboy highlights “Comfort That Adapts” and notes that the combination of suspension and 2.5″ tires is designed for urban streets, not just smooth bike paths.

On the road, that setup feels like:

  • A stable, planted ride at 15–22 mph
  • Enough compliance to keep your hands and shoulders happier on longer rides
  • Confident cornering and braking, especially compared with 700x35c-type city tires

It’s not a full-suspension or fat-tire bike, but for city commuting it hits a nice sweet spot between efficiency and comfort.

Adjustable Cockpit & Fit: 4’9″–6’5″

The EX9 is deliberately tuned for a very wide rider height range: Hiboy lists 4’9″–6’5″ as the recommended fit.

Key fit features:

  • 60° adjustable handlebar range, so you can dial in a more upright, relaxed posture or a slightly more stretched, sporty stance.
  • Generous saddle height adjustment (approx 33″–40.95″ seat height range).
  • Step-through frame that makes it easier to mount for shorter riders or those with mobility constraints.

For multi-rider households (partners, roommates, or older kids), this flexibility is a real plus—you can realistically share the bike without feeling like it’s “set up for someone else” all the time.

Brakes, Safety & Weather Protection

Stopping and safety equipment are solid for a city commuter at this power level:

  • Front/rear dual hydraulic disc brakes with power cut-off are standard, giving strong, predictable stopping with light lever effort.
  • IPX4 frame and IPX5 battery ratings make the bike suitable for riding in light rain and wet roads, not just sunny days.
  • Integrated lights plus reflectors and the included full fenders help with visibility and daily practicality.

Hiboy also emphasizes UL-focused safety standards across its ebike lineup, which is increasingly important for riders and building policies that care about certified systems and battery safety practices.

Weight, Payload & Everyday Practicality

The EX9’s weight numbers show two slightly different figures:

  • Product weight: 59.5 lb (27 kg)
  • Product net weight (geometry section): 64.5 lb

Realistically, you can treat it as a 60–65 lb commuter once you account for accessories and small measurement differences—typical for a hydraulic-brake, 26″ Class 3 ebike with a 48V battery.

Payload and capacity:

  • Max load: 330 lb (150 kg), including rider and cargo.
  • Rear rack gives a natural place for panniers, a basket, or a trunk bag, so you can use that payload for groceries, work gear, or small errands.

For day-to-day life, expect to roll it rather than carry it—you can manage short lifts (like a porch step or into a vehicle) but it’s not something you’ll want to haul up several flights of stairs every day.

Pros & Cons

Pros

  • Dual-sided bottom bracket torque sensor delivers much more natural assist than cadence-only competitors.
  • 750W rated / 1000W peak motor with Class 3 speeds up to 28 mph offers strong city performance.
  • 48V 11.6Ah battery plus efficient 26″ x 2.5″ tires give realistic 25–45 mile PAS range for many riders.
  • Dual hydraulic disc brakes with power cut-off provide confident braking in city traffic.
  • 26″ x 2.5″ tire + 80mm hydraulic fork combo balances comfort and efficiency for urban use.
  • Wide fit range (4’9″–6’5″) and 60° adjustable handlebar make it easy to dial in comfort.
  • 330 lb payload, rear rack, fenders, and lights make it commute-ready out of the box.
  • UL- and IP-minded design helps with peace of mind on safety and weather.

Cons

  • At around 60–65 lb, it’s still a full-size ebike—not ideal for frequent stair-carrying.
  • Spec sheets differ by region (750W vs 500W rated); this can confuse shoppers unless they look carefully at their local listing.
  • Battery capacity (≈557Wh) is good, but not huge—heavy riders running high speeds daily may want a dual-battery or larger-pack option.
  • No rear suspension or fat-tire volume; for very rough off-road use, an all-terrain/fat-tire bike would be more appropriate.

Who the Hiboy EX9 Is Best For

The EX9 is a compelling option if you:

  • Want a step-through, Class 3 commuter that feels smooth and natural thanks to torque-sensor assist.
  • Ride mostly on pavement, bike lanes, and urban paths, with occasional light gravel or rough patches.
  • Need a bike that can comfortably handle daily commuting, errands, and weekend rides at realistic 18–25 mph cruise speeds.
  • Appreciate hydraulic brakes, fenders, rack, and integrated lights as part of a turn-key urban package.
  • Fall anywhere in the 4’9″–6’5″ height range and value the flexibility of an adjustable cockpit.

If you’re primarily an urban or suburban commuter looking for a natural-feeling assist and solid safety features, the EX9 sits right in that sweet spot.

Who Might Want a Different Bike

You might be better served by another model if:

  • You live in a third-floor walk-up and must carry the bike up and down daily; a much lighter or folding ebike would be friendlier.
  • Your riding is mostly off-road, sand, or snow, where 4″+ fat tires and more suspension travel shine.
  • You need very long range (e.g., 50–70+ miles at higher speeds) on a regular basis—then a higher-capacity battery or dual-battery system might be better.

In Hiboy’s own lineup, models like the EX6 or P6 may be better if you’re targeting more all-terrain riding, while the C1 is a closer fit if you want compactness over speed.

Final Thoughts: Is the Hiboy EX9 a Good Fit?

The Hiboy EX9 Urban Commuter Electric Bike combines a dual-sided torque sensor, 750W/1000W motor, 48V 11.6Ah battery, and dual hydraulic disc brakes in a step-through frame that’s clearly optimized for real-world city riding. It’s fast enough to keep up with traffic in Class 3 settings, yet refined enough that the power never feels out of control.

If you’re looking for a comfortable, modern commuter ebike that feels intuitive when you pedal, offers solid range, and is ready for day-to-day urban life right out of the box, the EX9 absolutely deserves a place on your shortlist.

👉 Check the Hiboy EX9 Urban Commuter Electric Bike for current specs, color options, and availability.